Amy is the most knowledgeable and caring person I know in this industry.
My husband and I feel like we hit the jackpot with Kacey!
As first-time home buyers in a time crunch, we felt absolutely overwhelmed. We had no idea where to start and foolishly went straight to a big bank lender. While we were waiting to hear back from the big bank lender, our realtor, Brian Anzur, suggested we call Kacey and boy are we glad we did!
The first time we called Kacey, she was on vacation, yet she worked to get pre-approved right away. Next, she offered to meet us face to face to go over paperwork and answer any questions we had. Being newly married, we don’t have much time off so she was kind enough to drive all the way down to us after work hours. We met for 2hrs. She explained what we could expect with this process, went over all the paperwork, and she answered every single question we had in great detail. She was open and honest.
Kacey kept us in the loop every single step of the way. She was incredibly prompt and responsive. Every single email or phone call was returned within the day and usually within the hour. Because of Kacey’s great work, we were able to close on our house in just 24 day! She could have had it done sooner if we needed it. She was even sweet enough to give us a housewarming gift with a handwritten card at closing. I cannot sing Kacey’s praises enough and would ABSOLUTELY recommend her.
I have been working with Kacey over the last few months as I’ve been searching for a house and now going through the purchasing process. I wanted to reach out to let you know that I evaluated multiple lenders and I could not be more impressed with Kacey. She has been absolutely amazing to work with! From our first phone call I was so impressed with her professionalism, promptness to respond, knowledge, and great attitude. You can tell she really cares about the people she works with and looks forward to helping you throughout this process.
You are so generous and kind! I received the beautiful bamboo cutting board and I can’t wait to use it! Working with you has been, by far, the best and easiest lending process ever!Thanks so much for the lovely housewarming gift!
Jim Stuart was the loan officer on one of the toughest loans I’ve ever seen as a REALTOR. He had the patience and the foresight to stick with it until we closed. When most lenders would have washed their hands of this file, because of Jim, this sweet couple and their family are moving into their first home. Thank you, Jim, for all you’ve done during this transaction. I appreciate you!
It was such a pleasure working with Lisa. When I wanted to give up, Lisa was not allowing that to happen. Very great experience.
Jon Hoffis was very knowledgable in his field of work. He was always pleasant when speaking with him. Jon kept me updated constantly on my file. I highly recommend Colten Mortgage for first time Home Buyers.
Missy’s commitment and enthusiasm were excellent. She was professional, friendly, and very helpful.
Jon Hanks’ excellent knowledge, professionalism, and prompt communication were only exceeded by the interest rate I received, and was delivered in a timely manner! Thanks Colten!
Corey Tressler was incredibly helpful, knowledgeable and well spoken. His enthusiastic personality and patience made my process that much easier. I would most definitely recommend Corey to help with your process. One more plus: he speaks pretty decent Spanish!