Born and raised in Ecuador, Jackie moved to Charlotte, North Carolina in 2001. She has worked in the service industry for over 18 years and had a friend in the mortgage business who would ask her to help him translate his Spanish-speaking customers. Jackie fell in love so much with the idea of helping people searching for guidance in buying or refinancing their home that it felt like a natural career change.
Jackie is not afraid to put in the extra effort to meet the needs of those who need help. Refinancing or purchasing a home can be one of the most stressful events in a person’s life, and Jackie wants to help her customers understand the process and help them make informed decisions. She believes in making sure that every experience is the best possible. Jackie also believes in listening to her customer’s needs, providing them with all the options, and working with everyone involved through the entire home lending process.
Jackie is so excited to work with her customers through this stressful process of financing their home and providing them with the best possible option that suits their needs.
Colten Mortgage has a solution to help you reach your goals, no matter what stage you’re in. I am always available to help you determine the best possible solution for your needs now, and in the future. Some of our specialties include:
• Purchase & Refinance
• First Time Home Buyers
• New Construction Loans
• Home Improvement & Rehab Loans
• Second Homes & Investment Properties
• Single Family & Multi Unit Condos
We take pride in exceeding expectations by delivering white-glove customer service to each and every client. Don’t take our word for it, check out our reviews on Google and Facebook!
We are dedicated to making sure our clients feel heard, know their options, and understand every step of the loan process.
Our Loan Officers are always available to answer your questions, and happy to meet in person if it’s more comfortable.
We deliver a seamless experience to our clients, realtors, and builder partners with all loan processing and underwriting performed in-house. So when you have a question, we have an answer.