Ricardo at Colten has been very quick in getting me qualified for my refinance.
Ricardo at Colten has been very quick in getting me qualified for my refinance.
Phil was easy to work with and was able to work with my schedule for when we could chat.
Thanks again for the excellent attention throughout the process on Numa Place and your thoughtful gifts. I couldn’t believe you actually drove out to the house to bring us gifts. NO ONE does that! I wish we could have had a glass of wine but as you saw we had the movers and the cable guy at the same time and I was a bit distracted. We finalized our selections with Lokal yesterday and they are breaking ground on the new house soon. We can’t wait. I told Morgan yesterday that your fantastic service will be a big part of their ability to sell the 2 bridges development. You truly go above and beyond. Besides thanking you, I also wanted to check with you on the sale of our loan. I got a letter from planet home loans and I wanted to check with you and make sure they are legit before I set up automatic payments to them. Thanks again.
My husband and I feel like we hit the jackpot with Kacey!
As first-time home buyers in a time crunch, we felt absolutely overwhelmed. We had no idea where to start and foolishly went straight to a big bank lender. While we were waiting to hear back from the big bank lender, our realtor, Brian Anzur, suggested we call Kacey and boy are we glad we did!
The first time we called Kacey, she was on vacation, yet she worked to get pre-approved right away. Next, she offered to meet us face to face to go over paperwork and answer any questions we had. Being newly married, we don’t have much time off so she was kind enough to drive all the way down to us after work hours. We met for 2hrs. She explained what we could expect with this process, went over all the paperwork, and she answered every single question we had in great detail. She was open and honest.
Kacey kept us in the loop every single step of the way. She was incredibly prompt and responsive. Every single email or phone call was returned within the day and usually within the hour. Because of Kacey’s great work, we were able to close on our house in just 24 day! She could have had it done sooner if we needed it. She was even sweet enough to give us a housewarming gift with a handwritten card at closing. I cannot sing Kacey’s praises enough and would ABSOLUTELY recommend her.
Amy is the most knowledgeable and caring person I know in this industry.
Jim Stuart did a good job from start to finish with timely communication.
It was such a pleasure working with Lisa. When I wanted to give up, Lisa was not allowing that to happen. Very great experience.
Heidi and her team were so on top of things. They were timely, detail oriented, and able to answer all of my questions. They were prompt and communicative the entire process. I really felt like I was in good hands and my loan was being taken care of with people I can trust.
Ricardo at Colten has been very quick in getting me qualified for my refinance.
My experience working with Colten Mortgage was very good from day one, Brant was courteous and helpful and always took time to answer all my questions in depth. He never failed to return a call the same day if I needed to talk to him. Always a professional. Super nice.
“We just purchased a brand new home through Colten Mortgage, and all I have to say is the entire process was AMAZING and STRESS-FREE. Andrew Dort answered all of my questions (even the ones that might have been kind of silly) and made sure that I understood all of my loan options and the benefits and drawbacks of each. I also never had to worry about what documents I needed to provide at what time, because Andrew and team were on top of things through the entire process. You are in good hands with this company! I would definitely use them again in the future if the opportunity arises, especially if Andrew is still around. Thank you Colten Mortgage!” – Joshua Janoski